Do you offer on the road assistance?
Yes. Rate is $180/hr with a 2-hour minimum.
How far do you deliver?
We deliver just about anywhere within Metro NY, New Jersey, and Connecticut.
Do you deliver after normal business hours or on weekends?
Yes, we deliver 24 hours a day/7 days a week. Deliveries made after normal business hours are subject to higher delivery rates.
How much do you charge for delivery?
Delivery starts at $139 each way. Delivery rates will depend on the quantity of items being delivered, distance, and vehicle required to make the delivery, ie. flatbed, van, trailer, etc.
Are bridge and tunnel tolls included in the delivery fee?
Yes, all toll charges are included in the delivery fee.
Can I pick up my rental at your store?
Yes, we offer customer pickups at all of our locations. Make sure you ask about our low delivery rates.
Do I need to be on-site to sign for my delivery?
Equipment can be delivered or picked up to locations where there renter is not available for signature. We will leave the equipment in a place deemed acceptable by the renter and put a key, if any, in a hidden place on the equipment.
Do you guarantee an exact delivery time?
We offer the customer a 2 hour delivery window, ie. 11am to 1pm. We try our hardest to get the equipment delivered as close to the requested time as possible and have an above-average on-time delivery record. We are not liable for delays caused by weather, acts of God, strikes, breakdowns, or conditions beyond our control.
Do you offer an automatic equipment pickup option after I am done with my rental?
No, in order to have your rental equipment picked up, you need to call and speak to a rental coordinator who will coordinate the pickup for you and schedule a truck to come to your location. You can also use our online form to call off equipment.
